|OSHA photo of the graffiti|
How long does it take to undo years of effort to improve the way flight crews communicate and share safety-related concerns? About two and a half hours if we’re talking about United. That’s how long the airline allowed a reported safety/security issue to spiral out of control until 13 experienced flight attendants refused to fly a Boeing 747 from San Francisco to Seoul last summer losing their jobs in the process.
|San Francisco International Airport|
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|In the days after MH 370 went missing|